Identity Verification
- Can I use a computer or laptop with a webcam to complete the Identity Verification process?
- Can the University help me if I encounter difficulty with the process?
- Will the identity verification process cause delay in my application being processed by the University?
- Can I restart the process if I am not ready when I click the link the first time?
- Do I need to download specific software or special technology to complete the identity verification process?
- How long does the identity verification process take?
University Admissions and Pre-Enrollment Support
- Sending Transcripts for Transfer Credit
- Sending International Transcripts for Transfer Credit
- Sending Military Transcripts & Documents for Review
- How to have credit transferred from previous colleges and universities.
- How to have credit from a nontraditional source evaluated for transfer credit
- How to have licenses and certificates evaluated for transfer credit
Student Records and Course Registration Support
- How can I access my grade report?
- How do I find my student ID number?
- What is the contact information for the Registrar’s Office?
- Where can I find the University's Policies and Procedures?
- Where can I find Records & Registration Office forms?
- Is there a fee for late registration?
Enrolled Student Support
- Setting up your Student Multifactor Authentication (MFA)
- Need Help With Your Username and/or Password?
- Advising Appointments
- Onboarding Information
- How to Change your Major
- Moodle and Course Support
Commencement
- Ordering a Transcript
- Haven't received your commencement invitation?
- Invitations to Family outside the USA
- When to Apply for Graduation
- Graduation Audit Fee
- Graduation vs. Commencement
Military Student Support
- Do I need to send my JST (Joint Service Transcript)?
- As a member of the military, can I request a paper exam?
- Residency Requirement for military student (Veteran, DoD, Spouse, etc.) not in the Military Degree Completion Program
- Residency Requirement for students in the Military Degree Completion Program
- How can I request a “will-be” letter about my upcoming graduation to provide to my branch of service?
- MILV Hold - Complete Military Verification Form
Nursing Student Support
- Where can I get technical help, password resets, and academic support as a BSNA student?
- What computer and internet requirements do I need for the BSNA program?
- What is the BSNA clinical uniform and appearance policy?
- What is the BSNA clinical and lab attendance policy?
- What clinical compliance requirements do I need to meet for the BSNA program?
- How do BSNA online proctored exams work?
Financial Aid and Scholarship Support
- Where can I find my financial aid information?
- Where can I see which financial aid documents are missing?
- Where can I see my financial aid account activity, disbursements and refunds?
- How do I apply for financial aid?
- What types of financial aid are available?
- When are scholarships awarded?
Student Financial Accounts and Payment Support
Moodle Course Support
- Navigating Moodle 4.1 for Students
- About Copyleaks for TESU Students
- Moodle Assessment / Assignment / Exam Attempt Reset (Student)
- I can’t submit / upload my course assignments or drag and drop, and the page keeps getting stuck.
- When will I have access to my courses?
- Edison Live! Support